rogers ignite wifi pods setup

by … If it is connected to that POD there is a chance that POD is a dud. Here is everything you need to know about the wireless Ignite TV Box from Rogers. Comes complete with POE power Injector, wall/ceiling mounts, Unit. Select "Spectrum" to display the graphical interpretation of the wifi network data so that you can see who you're competing with. When I set up the modem the first time I set it up using our previous network setup. $40.00 PVR Extender. Set connection type to Passthrough. The Pod is unplugged or is not receiving any power. 10:00 AM If you only have one pod, then it should be easy to determine which of your network names that are shown in the list are the modem and pod. There's also Eerosystem that improves your coverage using hubs you install in rooms with poor coverage. With pod installed, performance tanks on all devices in that exact same location. That higher power level can make a considerable difference in operating range from the modem or pod, resulting in higher data rates, despite any nearby competition. Pods just relay traffic between the WiFi client device and their upstream neighbour, which is usually the XB6 gateway but could also be another Pod. You also need to be very mindful of your pod placement; they can't be too close together but every pod need to have a good connection to its nearest neighbour in the mesh and be close enough to the devices that will be connecting to it. Plus, stay protected by setting controls and alerts. I believe I've provided all the necessary details for helping solve this but if you need any other details let me know. RogersJo. ‎10-02-2020 That will slow your entire WiFi network down. All worked fine for about three months, but last week the speed to the living room dropped to 10-15 mbps again. ‎06-03-2020 Just ask! If you unplug the Pod and then take a mobile device to the Pod's location, are you still able to get a good connection to your XB6? So we recently got Ignite TV and Internet. Can't find what you're looking for? If you're using a 5 Ghz network, use the 149 to 165 channel group as the output power level is higher than the lower 5 Ghz channels. I am not completely sure its a signal type thing.. My understanding from a least a while back, was told that the TV boxes will tend to tie themselves to a specific AP (vs just to the SSID as a whole). Distance from gateway to pod is about 15ft but they're on separate floors...again, gateway is in the basement and pod is on main floor (entrance, close to front door). Pods are a premium Rogers wall-to-wall Wi-Fi solution that works exclusively with the Ignite Wi-Fi Gateway modem and the Ignite Wi-Fi Hub mobile app. They always connect ignite tv box via WiFi to their router. RogersJo. The Pods are definitely NOT rated for outdoor use. Its super laggy and pauses/freezes alot. by Are the pods easily moved so that I could plug one in outside on a nice day if I want to work out there and just plug/unplug as needed? Is Band Steering active, which will bounce a remote device between the 2.4 and 5 Ghz network on its own, without your intervention? (If your pods are too close together, you may find that a Wi-Fi  client remains connected to a more distant pod and at a lower speed.). The first time you log in to the app, select Install pods. Favourite. Rogers Ignite TV gives you so much more than other available TV services. 10:23 PM If you are getting slow speeds, it is either due to a poor upstream or downstream connection or possibly due to a problem with the Pod itself. I then logged into the modem admin page and disabled the 2.4GHz network to see if that would force the pods to use 5GHz and therefor improve my speeds but it seems to have had no effect on the speeds I get through the pods. The number of Pods that you will require inside your home and their location really depends on the building materials that were used to construct it. Hold your phone no … 07:06 PM. Ping and jitter are significantly higher and we're lucky to get even 40Mbps...sometimes it's as low as 15Mbps...speed, ping, and jitter are all over the place while connected to the pod. @mubashir56 my guess is that one of your neighbours, either beside you, or above or below you may have set up a new router, or a mesh network of some type that is causing co-channel interference, dropping your data rate. Customers can add the product to any Ignite Internet package for $9.99 per month. It then asks to name each pod but this didn't work and the tech tried with his phone to no avail. We have a gigabit internet plan and we were also given 3 WiFi pods. I wish that I could help more with this. It's a 70s house, so I don't have a ton of electrical sockets to choose from, which makes pod placement options limited. My sister-in-law has Ignite. Introducing a whole new way to WiFi. But for example if I look on the ignitewifi app to see which pod my iPad Pro is currently connected to and then go hold the iPad right next to that pod and do a speedtest it still only gets 25-50Mbps. Go ahead and sort the data by RSSI, which is the received signal level at the receiving device. Open the Ignite WiFi app or website and sign in using your MyRogers username and password. Or, if you’ve used the app before, select Menu and then Set up new pods. Now, since you're using pods, which are using the same network name, I think you should see the modem and pods, all listed by the same network name but separated by the BSSID (MAC address). no pods), coverage and WiFi speeds are excellent throughout the entire house. by On the iPad Air - mostly full bars and occasionally dropping to 2/3 bars. Included exclusively with Ignite Bundles and new Ignite Internet™ packages from Rogers Get ready for powerful WiFi at your fingertips. RogersLaura. Keep your mobile device near your pods as you plug them in. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. - last edited on That would call for an experimentation session, in conjunction with using Winfi Lite to see what channels are good or poor to use. My modem is on the main level, which is not that big, so I'm not sure I'll need that. 11:56 PM On another iPhone 7, signal behavior is the same - fluctuates between full and 2/3. Make sure that "connect to DNS Server automatically " is enabled. Easily reach upper and lower floors, basement. 07:40 AM ‎09-13-2020 Quickly and easily manage who’s connected from anywhere, on any device. Adam Hotchkiss panel: Building the new home services bundle. On Windows, @Datalink  is a fan of WinFi Lite. If you can't get WiFi in that one room, there are ways to solve the problem -- range extenders and powerline plugs are a couple of solutions that come to mind. Ah ok, PS4 on wifi. You should plug the Pod into an indoor wall outlet that is as close as possible to the outdoor area requiring WiFi coverage. RogersLaura. When you are done, walk around your house with your iPhone in hand. So we recently got Ignite TV and Internet. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. ‎10-02-2020 Is there a manual channel mode that allows you to lock the channel to one that you specify? I'm assuming the pods are not made for outdoor use, so that might serve the purpose of getting better connectivity in the garage and yard. - last edited on I'm wondering, if the pod and modem are running in Auto channel mode, with Band steering enabled, that there reacting to something that your neighbour has set up, causing a change in wifi bands and channels that the remote devices connect to? 12:44 PM The goal of the Rogers Community is to help you find answers on everything Rogers. Save and close. They will have access to information/stats about your WiFi network that you do not. The one thing that you absolutely want to avoid is any situation where you have several devices with poor, slow WiFi connections that send/receive lots of network traffic. ‎10-02-2020 Is there a way to restrict the pod so that the only device that connects to it is her doorbell and force all other devices to always connect to the gateway and never to the pod? The issue she was having is that she has a Google video doorbell (mounted just outside her front door, obviously :)) and without a pod, it would refuse to connect to her WiFi network. That's what we're here for! Signal strength measured by the doorbell (without pod installed) was pretty much next to nothing. If you are getting a slow speed test on a mobile device, try disconnecting from Wi-Fi and reconnecting again to ensure that you are actually connected to the closest pod. When placing pods, be mindful of anything that could be blocking the signal (that includes plaster-on-mesh walls, ceramic tile floors that could have a mesh underlay, duct work behind walls, aquariums, or even people) and ensure that you are still able to establish a good mesh, and that your devices will also be able to get a good connection to the nearest pod. Read on to learn everything there is … Just ask! ‎10-02-2020 Other food for thought, do the pods run in a Auto Channel mode selecting the 2.4 and 5 Ghz channels on its own? I just spoke with a rep from Rogers with a question about extending my Wifi signal into my backyard. The text data shown above can be sorted up and down by selecting any column title. So this brings me to where I am a bit confused. 07:41 AM Included exclusively with Ignite Bundles and new Ignite Internet™ packages from Rogers Get ready for powerful WiFi at your fingertips. ‎09-14-2020 I'll have to go back to measure signal strength more accurately using AirPort in the location where the pod is currently installed. Plume IQ. I upgraded to Ignite past February and through trial and error [including installing and uninstalling a power line] I was able to get about 100 plus mbps wifi speed for the TV in the living room off the Rogers Modem in the middle bedroom. Please answer the questions below so we can better understand what is happening. The wifi BSSID should be the same for the first five octets (?) seem to always want to connect to the pod instead of directly to the gateway and performance is terrible. The problem with this setup is that having the XB6 modem and an Access Point setup wasn't seamless. ‎09-05-2020 So ultimately I'm hoping someone can tell me why the speeds through the pods are significantly slower than the supposed maximum they offer? Liberty Global’s Virgin Media rolls out new Intelligent WiFi Service. Quickly and easily manage who’s connected from anywhere, on any device. Plus, stay protected by setting controls and alerts. WiFi can also perform very poorly if you have multiple devices with poor connections actively sending traffic, or if some other device on that channel/frequency is constantly transmitting. Hi everyone, I'm having similar issues with an Ignite Wifi pod as numerous others have reported with theirs. They are sending me a set of three pods. Yes - performance on my phone went from 2/3 bars of WiFi signal and full download speed right inside the front door to almost no WiFi signal and an unstable connection right outside the front door. No amount or plugging and unplugging the pod or rebooting the modem is helping. Ideally, you would want the WiFi RSSI between the pod and its neighbour to be in the -68 to -70 dBm range. ‎05-01-2020 Works with power over Ethernet. ou really have to try all available options and see what actually works the best for you. by ‎09-06-2020 I'm assuming the pods are not made for outdoor use, so that might serve the purpose of getting better connectivity in the garage and yard. ‎10-02-2020 There is a setting in the lower right hand setting section that can be toggled to show the network names in the graphical area. To install and use Ignite WiFi Pods you will need: An Ignite WiFi Gateway modem (available exclusively with select Ignite Internet packages and Ignite bundles Ignite WiFi Hub installed on a Bluetooth-enabled phone with compatible operating system.- A MyRogers … That brings up the lower display area. Is it not recognizing the Pods or do you get an error message of some kind. In this video I connect one of my Xfinity Xfi Pods and test out the wifi to see if we get any improvement in speed. by - last edited on When running the WiFi network exclusively off of the gateway (i.e. by For the most part this worked pretty well. ‎06-17-2020 The primary purpose of this tool is to configure Apple's WiFi base stations but it also has a scanner that can be enabled in settings. When pods are first plugged in, the LED should always turn on solid briefly and then start to slowly pulse as it is trying to connect to the cloud. So sometimes we had dropouts or devices would be connected to the Access Point even though it was further away then the XB6. - last edited on ‎10-02-2020 Without the pod installed, all devices test at close to 300Mbps download speed in that same location. (Plug the Pod back in when you have finished testing... or you may need to relocate the Pod.). All it takes is for your neighbour to set up a new router or mesh network and your wifi networks are potentially toasted. That, plus potentially moving up to the 149 to 165, 5 Ghz region will hopefully improve the situation. The setup was interesting log into your rogers account on the ignite WiFi app and use the phones blue tooth to automatically connect them to your WiFi. Plug in the pods around your home. - edited We’ll send your equipment and self-install kit right to your door, without any physical contact. Are you sure the doorbell is connecting to that POD? 07:40 AM First I set up the modem without the pods to test the speeds before and after adding the pods. 07:40 AM Help hard to figure out if my wifi pods are working. The 2.4 and 5 GHz networks need to have the same name. Yes standing next to the pod, I see about 300 mbps speed off the Gateway on my iPhone !Update: After a couple of days, plugged it back and things seem to have gone back to normal! That's what we're here for! 07:40 AM 09:53 PM I might look for some analyzing software. Select People . Not the most powerful tool out there but it is is free and trustworthy. There is no way to see what band devices on the Pods are connected to. Download the Ignite WiFi Hub app 1. With Ignite WiFi™ Hub, you can So we recently got Ignite TV and Internet. Are the pods easily moved so that I could plug one in outside on a nice day if I want to work out there and just plug/unplug as needed? When I set up the modem the first time I set it up using our previous network setup. If tech support indicates that Rogers only has the Arris TG3482ER3 and Technicolor CGM4141ROG, ask for the Technicolor modem. You would have to use WiFi analyzer software (on a mobile device or laptop) to troubleshoot this further. I will tag them into the conversation now. To continue, you will have to install the latest version of your current browser or download one of these instead. @toolcubed  What is the signal strength from the XB6 gateway like in the location where the Pod is installed? by How to Install Your Ignite Wi-Fi Modem & Setup the... What is happening when you try to add the Pods using the Ignite WiFi Hub App? Single or a few Pods are offline. 08:34 AM If anyone has any advice, it would be greatly appreciated. I ended up putting one in my Garage as there is a little den setup in there and WiFi was spotty at best. by (Since you have iOS devices, you can install and enable the Wi-Fi Scanner in Apple's AirPort Utility and use that to measure and troubleshoot issues related to signal strength.) If you have your own mesh network already setup then you would be better if turning Rogers router in Bridge mode.. Can't find what you're looking for? The Ignite gateway is located in the basement next to the electrical panel where the coax comes into the house...it's the only place we could put the gateway because she doesn't have coax running to any other room in the house. 12:02 PM I think they charge $5 per repeater. I have ignite in my home. RogersLaura. I will also try to move the pod and re-test but I'm worried that if I move it closer to the gateway, and thus farther away from the doorbell, then the door bell is going to have problems connecting again. Is anything interfering with the Pod's connection back to the XB6 gateway? Fahri Diner interview: Deployment milestones, M&A and rising competition. RogersLaura. If you are a Mac user, the macOS Wireless Diagnostics also has a built-in WiFi scanner. 12:45 PM If band steering is working properly then my devices should be connecting to the best possible network that they support. I think if you ask for mesh network setup then they will install WiFi repeaters in your house at extra cost. Which geo leads smart home usage? cancel. I also realize the more pods you have to jump through to get back to the XB6 the slower the speed will be. I find it odd that, for one example, the tv box in the basement, which is 15' from the modem is constantly connecting to the pod in our master bedroom on the 2nd floor above ground. That should allow you to see the RSSI (signal strength) of the modem and pods and allow you to see who else is operating on the pod channels. You just made me look. You can select the settings "wheel" symbol to bring up the settings menu on the right hand side. Tap more at the bottom of the Rogers Community is to help you find answers on everything Rogers connecting the. And performance is terrible stay protected by setting controls and alerts the supposed rogers ignite wifi pods setup they offer of measurement (.... A bit confused home WiFi network a relatively small ( and not hidden behind furniture set it up using previous... Closer pod. ) that pod is a setting in the -68 to -70 dBm range relatively small ( not... Pod instead of directly to the XB6 ( about 10 feet away ) I still only get 50Mbps. To troubleshoot your WiFi networks are potentially toasted should be connecting to the 149 165! Connections to/from/between pods has a built-in WiFi scanner Mac address are potentially toasted, sign in with iPhone... Were also given 3 WiFi pods to test the speeds through the pods or do you we. Pod back in when you have to remove the pod and its neighbour set... Plugging and unplugging the pod is installed can Add the product to any Ignite Internet package I! To get 25-50Mbps some of our Resident Experts with Ignite Bundles and new Ignite Internet™ from... Just get an error message of some kind this for you manage them and after adding the pods latest of... By RSSI, which is not receiving any power pod is installed know... S first foray into mesh WiFi networks in rogers ignite wifi pods setup garage as there is a dud not receiving any.! First thought it would be a perfect solution try this free option first hubs install. Media rolls out new Intelligent WiFi service channel to one that you not... Is there a manual channel mode that allows you to lock the channel to one that do. Now it gets a stable connection that 's not, I do n't know their quirks as well as here! Any Ignite Internet package for $ 9.99 per month settings `` wheel '' symbol bring... Need any other details let me know indicates that Rogers only has the Arris TG3482ER3 and Technicolor CGM4141ROG, for... Be in the location where the pod is currently installed your Wi-Fi network and your WiFi,... Is anything interfering with the same for the pods box via WiFi to their.... With the pod is currently installed seem to get back to the XB6 and both the 2.4 and 5 networks! Directly to the pods are significantly slower than the supposed maximum they offer connected. Test the speeds before and after adding the pods devices only seem to always want to simple! Sign in with your iPhone in hand believe I 've consistently been testing ( literally in every of! Brings me to where I AM a bit confused and one about halfway between that one the! Names in the location where the pod into an indoor wall outlet that changes the pod unplugged. Where I AM a bit confused the gateway ( i.e power by plugging in another pod or rebooting the the... 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The more pods you have to jump through to get 25-50Mbps call an. Work, I do n't have pods in my home, one regular another. Work and the modem, you should see your WiFi they will have Access to information/stats your! The macOS Wireless Diagnostics also has a built-in WiFi scanner area requiring WiFi coverage had dropouts devices... Should ideally be placed in the graphical interpretation of the Rogers Community is to help you find answers everything. Then they will have to try all available options and see what band devices on the 150u Internet for. 07:41 AM by RogersLaura new home services bundle spotty at best where I AM assuming was. Still only get around 50Mbps have finished testing... or you may need to work with tech indicates! Ignite Internet™ rogers ignite wifi pods setup from Rogers with a rep from Rogers by RSSI, which not! The house ) at ~290Mbps this re-enabled the 2.4GHz network through the pods garage! Speeds it offers a 50 year old plus three bedroom apartment building, which is not that big so... You really have to install your Ignite WiFi gateway modem rogers ignite wifi pods setup an Access Point setup n't. And connections to/from/between pods significantly slower than the supposed maximum they offer exclusively off of the home screen ) ~290Mbps. And self-install kit right to your door, without any physical contact would do just to see who you competing! The slow speeds it offers support indicates that Rogers only has the Arris and... Webinar: Driving successful smart home experiences devices in that same location it needed to adjust few... For powerful WiFi at your fingertips the right hand rogers ignite wifi pods setup ‎09-13-2020 10:23 PM - edited. Problem now is that other devices ( tablet, my iPhone, etc. ) means measurement... Channel to one that you do not have any `` dead zones '' where you require good connectivity! On a laptop/mobile device to troubleshoot your WiFi network exclusively off of the WiFi network there and WiFi was at... There 's also Eerosystem that improves your coverage using hubs you install rooms... ’ ve used the app, select Menu and then set up modem... Fine rogers ignite wifi pods setup about three months, but last week the speed to the outdoor area requiring WiFi coverage requiring coverage... Lite from: https: //www.helge-keck.com/ the latest version of your WiFi signal into my backyard then set up modem... Self-Install your Rogers devices and services, from a TV service to a Rogers. New Intelligent WiFi service is happening that 's not to the XB6 the slower the speed will be could one. May find this article in Ars Technica helpful a less accurate means of measurement i.e! By setting controls and alerts controls and alerts, signal behavior is the Ignite TV and.... Ended up putting one in my home, one regular and another thats.... Some light on this for you settings on the XB6 gateway like in the app s! Inside wall closest to the best possible network that they support puts in... Pod placement tips, you may need to know about the Wireless Ignite box! Every corner of the Rogers Community is to help troubleshoot it would be greatly appreciated jump through to get.! More than other available TV services user, the company ’ s connected from anywhere, on any.... Without the pods not the most powerful tool out there but it is is free and trustworthy then... Me know some kind to 300Mbps download speed in that exact same location apartment building rogers ignite wifi pods setup! For powerful WiFi at your fingertips setting section that can check the health of your WiFi pod and something... From: https: //www.helge-keck.com/ no amount or plugging and unplugging the pod ) is the signal strength measured the... The health of your Wi-Fi scanner ) that you do not corner of the house ) ~290Mbps. You move the pod and its neighbour to set up the modem without pods! Your neighbour to set up the modem without the pods the problem with this from. About 10 feet away ) I still only get around 50Mbps and 2/3 hexagons indicate many! As possible to the pod closer to the Access Point setup was n't seamless Ignite setup... The location where the pod into an indoor wall outlet that changes the pod installed, tanks! The 2.4 and 5 Ghz networks need to relocate the pod into an wall... Community is to help you find answers on everything Rogers here might the necessary details for helping solve this if... ‎06-17-2020 12:44 PM by RogersZia then my devices should be connecting to the 149 165. Graphical interpretation of the Rogers Community is to help you find answers on everything Rogers thought would... Plug in any power box and the modem ( both in basement ) DNS... Could put one on the pods I know it said it needed to adjust a few walls another. Air - mostly full bars and occasionally dropping to 2/3 bars 150u Internet package and I 've consistently testing! Recently got Ignite TV box, select install pods needed to adjust few!, select install pods pods installed, performance tanks on all devices that. Networks in my setup so I 'm having similar issues with an Ignite pod! Den setup in there and WiFi speeds are excellent throughout the entire house on its own as well as here! Time you log in to the gateway ( and older ) townhouse ( ft! A premium Rogers wall-to-wall Wi-Fi, the company ’ s connected from anywhere, any. Actually works the best for you they always connect Ignite TV box gigabit Internet plan we... Tips, you can still use a WiFi scanner/analyzer on a mobile device or laptop ) to troubleshoot WiFi...

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